Terms and Conditions of Use - Issue 1 as at 09/02
These Terms and Conditions govern the provision of invoices by electronic means only and do not affect the terms and conditions of use of any fuel card. If there is any inconsistency or discrepancy between the terms and conditions of the fuel card and these terms and conditions then the terms and conditions of the fuel card shall apply.
An electronic invoice (E-Bill) or the provision of access to such a document will be sent or provided on behalf of Fuel Card Services Limited weekly or at such other times as agreed Fuel Card Services Limited. Invoicing by means of an E-Bill will be without additional charge to the account holder (referred to below as "the CUSTOMER"), although Fuel Card Services Limited reserves the right to vary these terms or to revert to invoicing by traditional postal means without notice. The first E-Bill, following registration, will be sent electronically with a copy in the post. Thereafter the CUSTOMER will receive only the E-Bill, however at any time should the CUSTOMER wish to revert back to paper billing it is the CUSTOMER's responsibility to advise Fuel Card Services Limited.
If any E-Bill fails to reach the e-mail address specified in the E-Bill request or any subsequently advised e-mail address, or any loss or corruption of information occurs (whether due to the CUSTOMER's computer equipment, routing failure of the E-Bill or for any other reason whatsoever) it is the CUSTOMER's responsibility to advise Fuel Card Services Limited and no such failure or loss shall affect the CUSTOMER's liability for making payment of all amounts properly due from the CUSTOMER to Fuel Card Services Limited on or before the due date for payment. For the avoidance of doubt the CUSTOMER is responsible for informing Fuel Card Services Limited of all changes to the CUSTOMER's administration data, which includes the destination e-mail address of the E-Bill. The CUSTOMER is responsible for informing Fuel Card Services Limited by e-mail should any corruption or other failure of any transmission occur. The CUSTOMER is responsible for informing their local tax office, if required, of their intention to receive invoices electronically. Fuel Card Services Limited E-Bills require Adobe® Acrobat® Reader™, which is available free of charge. The maintenance and procurement of this software is the responsibility of the CUSTOMER.
ALL CUSTOMER queries relating to any fuel cards, invoices or E-Bill will only be accepted at ebill@topazcard.ie or such other address as notified by Fuel Card Services Limited from time to time, by phone on 1890 32 32 32 or 091 482900 or by facsimile on 091 482911, or by post at Fuel Card Services Limited, Topaz Card Centre, Unit 2, Ground Floor, Gray House, Galway Technology Park, Parkmore, Galway.